Lakeside Rooms | Gold Coast Psychologists, Psychiatrists, Mental Health Therapists

Please Reply to Confirmation Texts

You may have noticed our Administration Team often diligently calling to confirm your scheduled and upcoming appointments. Whilst this is something we are happy to do, we are also aware people live busy lives, and our call isn’t always convenient to answer. As confirmation texts are sent out a few days before your appointment, we ask that, when possible, please respond to this text. This will ensure your scheduled appointment is confirmed, your time is not impacted, and if you are not able to attend for any reason that you allow sufficient time to avoid a possible cancellation fee. Further, as we are all aware, the need for therapeutic assistance is at an all-time high, and if you aren’t able to utilise the session time, we will offer it to another person in need.