Lakeside Rooms | Gold Coast Psychologists, Psychiatrists, Mental Health Therapists

Important COVID Updates 10/12/2021

10 December 2021

Dear valued Clients, their Families, and Referrers,

In our commitment to the safety of our community, the team at the Lakeside Rooms has worked diligently to ensure that all staff, clients, and visitors to our clinic work within all COVID-19 related health directives.

We would like to take this opportunity to thank our clients and their families for the understanding, support, and compliance with the measures that we have introduced in our efforts to play our part in reducing the spread of COVID-19 to date.

As you are likely aware, a handful of important updates regarding COVID-19 vaccinations and mask requirements were announced by the Queensland Government recently which have implications for the clients, practitioners and staff of Lakeside Rooms. We know there have been so many changes so we have summarised the updates below for you in terms of how these will affect your visit with us at the Lakeside Rooms.

Specifically of note:

1. As of December 17th, 2021, it will be mandatory for all health workers (including those working in private practice) to be double vaccinated.

Lakeside Rooms is pleased to advise that we are currently compliant with this directive and that all clinicians and support persons working at the Lakeside Rooms are in the process of achieving this requirement by the due date, with many already having provided evidence of their double vaccination status.

2. Also as of December 17th, 2021, Queensland businesses will be required to restrict entry to individuals aged over 16 years who are unvaccinated.

Whilst this is the case, there are exceptions for front line health care settings where the access to a health facility is necessary and also where the client is under 12 years of age and unable to be vaccinated at this time. Whilst we acknowledge the difficulty and discomfort that this might cause for some consumers of our services, Lakeside Rooms will be taking measures to ensure that we adhere to these rules in the interests of safety for all those attending our clinic, whilst also meeting our clients’ health needs. As such we are not excluding unvaccinated clients, families, or visitors, but rather request masks to be worn by all in all common areas ie. waiting room. We are also requesting that all clients sign a consent form that you understand that by returning to in-person services in a shared office environment at Lakeside Rooms, you are accepting a risk for potential exposure to the virus. This will be presented to you for signing at your next appointment with your practitioner.

3. Finally, it was announced that masks restrictions had been lifted.

That said, as Lakeside Rooms continues to provide services to both vaccinated and unvaccinated individuals and their families, and will continue to do so beyond December 17th), masks will continue to be required by all clients, and visitors to the clinic (irrespective of vaccination status) beyond December 17th. If you are have a medical exemption, or are unable to, or chose not to, wear a mask we request that you wait outside for your practitioner to meet you for your appointment.

If you are a Lakeside Rooms client aged over 16 years who is not currently double vaccinated, we encourage you to get vaccinated, to raise your concerns about vaccinations with your GP, and/or start conversations with your current practitioner about alternative ways to receive your treatment.

We appreciate that these announcements will be difficult for some of the individuals and families attending our clinic, however we are hopeful that you will continue to support our commitment to the safety of our community through understanding and complying with our Covid Safe Plan.

This communication is provided based on the information available currently and may change in response to any developments issued by the Queensland Chief Health Officer. We will continue to provide updates regarding these changes via email, on the Lakeside website and via Lakeside’s Facebook page. If you have questions, concerns, or feedback in the meantime, please get in touch by sending an email to